Self-hosted
Free
Your Cloudflare. Your inbox.
- The open source core
- Unlimited forms and submissions
- Your data, in your account
- Embeddable web chat
- API and MCP access
- Pay your own infrastructure
Infrastructure billed separately
View on GitHubA quieter inbox is on its way.
A little less inbox.
A lot more building.
Email, forms, chat, and the context to answer.
One calm place to be there for your customers.
Open source. Self-hostable. Yours by design.
All conversations 3
Every hello, in one place.
Today, 10:42 AM
AM
Alex MorganAcme Studio
A little help with course access
Customer context connectedJust now
A little help with the replyExample draft
Hey Alex! I found your purchase under your other email address. I’ve moved access to this account, so you should be all set. Let me know how you get on!
Every conversation starts somewhere.
A nicer way
to say hello.
A useful question. A thoughtful form.
Straight into the same inbox.
Example conversation
“I can't find my course.”
Hey! I bought the Go course yesterday but it's not showing up in my account. Could you help?
Alex · Learner supportA useful starting point
Hi Alex, I can see your purchase. Let's check you're signed in with the email you used at checkout.Draft only. You review before sending.
Less tab-hopping. More helping.
Interface exploration · Coming soon
Small team. Real customers.
Stay close to your customers.
Keep your head in the build.
Support questions, bug reports, and “hey, can we work together?” deserve a home of their own.
- 01Every hello, together.
- A form on your site. A chat in your app. An email in your inbox. The same conversation, with a clear next step.
- 02The useful details, right there.
- Bring in account and product context so you can spend less time asking and more time answering.
- 03A little help. Your call.
- Draft with your own AI tools. Review before you send. Or keep it entirely human.
From “hey” to “all sorted.”
One conversation. The whole picture.
Here's how we're designing it to work.
Walk through a little day at Karnstack.
Embed a form or chat box, or connect your support email. Questions, bugs, and business inquiries all have a way in.
karnstack / customer inbox01 / 04
Or simply email help@yourcompany.com
A customer reaches out
Product walkthrough · Illustrative data and planned features. Nothing is sent.
A hello, right inside your product.
Be there when the question happens.
A small chat box for your website or app. Your customer stays in the flow; you get the conversation in Typenow, with their product context alongside it.
Reply while they're there. Follow up by email when they're away. It's the same conversation, wherever they pick it up.
JavaScriptReactCloud or self-hosted
Proposed SDK API · Not published yet
import { createTypenow } from '@typenow/web'
const support = createTypenow({
workspaceId: 'your-public-workspace-id',
endpoint: 'https://support.example.com',
})
support.open()A public workspace ID. Your own endpoint.
Go foundations / Chapter 04
Good questions.
Better understanding.
You shouldn't have to leave a lesson to ask for a hand.
Pick up where you left off.
KarnstackSupport, a little closer.
Example customer / Alex Morgan
Hey Alex.
A little help?
A question or a snag? We're all ears.
A good place to start
Made for a more human hello.typenow
Try the chat box · Local demo of the planned web SDK.
Your tools are invited.
Bring your AI.
Keep your judgment.
Your customers live in Typenow. Your AI can meet them there. We're building MCP access so you can investigate a request and draft a reply in the tools you already use.
How the AI part worksClaudeCodexYour choice
A conversation with your tools
Find Alex's course-access request.
Check the account context and
draft a reply for me to review.
Found the conversation
Checked course access
Prepared a reply draft
Yours to run
typenow.shYour account. Your data.
OWNERSHIP, INCLUDED.
A good home. No locked doors.
Your inbox.
Actually yours.
Use our cloud when you want it taken care of. Run it in your own Cloudflare account when you want the keys. We're building the same useful core for both.
- An open source core
- Inspect the code. Host it on your terms.
- A way in. And a way out.
- Useful APIs and portable customer data.
Small price. Room to grow.
A welcome mat
for every little team.
Start small. Stay as long as you like.
Our proposed launch plans:
Cloud Free
$0
A small inbox to get you started.
- 1 shared inbox · 2 teammates
- Email and unlimited forms
- Embeddable web chat
- 1,000 form submissions / month
- 100 outgoing messages / month
- 500 MB of storage
No card to start
Cloud Starter
For small teams$15/ month
A little room for your growing team.
- 5 teammates, one workspace
- Email and unlimited forms
- Embeddable web chat
- 10,000 form submissions / month
- 1,000 outgoing messages / month
- 5 GB of storage
Per workspace, not per seat
Proposed launch pricing. Unlimited forms; monthly cloud usage allowances apply. AI usage is separate or uses your own API key.
What is Typenow?
Typenow is an open source customer inbox we are building for small software teams. Email, forms, and web chat will land in one place, with the product context you need to answer customers.
Can I use it yet?
Not yet. We are building and testing Typenow privately with Karnstack first. Leave us an introduction if you would like to hear when it is ready. The previews illustrate the planned product; they are not a live support service.
Can I host it myself?
That is the plan. The open source core will run in your own Cloudflare account, with a documented deployment and upgrade path. You will pay Cloudflare and any model provider directly.
Can I add chat to my own website?
Yes, that is part of the plan. A JavaScript SDK and React wrapper will embed a small chat widget in your site or app, using Typenow Cloud or your own hosted instance. Messages will enter the same inbox as email and forms. When a visitor leaves, you can continue by email after collecting their address. The SDK example and widget here are local previews, not a published package.
Do I have to use AI?
No. The inbox is being designed to work on its own. AI summaries and drafts will be optional. Your existing AI client can also access permissioned Typenow tools through MCP when that integration ships.
Does my Claude or Codex subscription cover the AI?
Your AI client can use Typenow tools under its own supported billing arrangement. Background AI generated inside Typenow needs a separate model API key or hosted allowance. We will make that distinction clear.
How final is the pricing?
These are proposed launch plans, with unlimited forms on every tier. Cloud plans have separate monthly submission, outgoing email, and storage allowances. We will confirm the limits before launch. Hosted AI will be separate or use your own API key.
Let's make room for the good stuff.
Your customers,
a little closer.
We're testing it with Karnstack. You'll hear when it's ready.